by Effat Mostafa
Can we have an overview about SAFEEN operations?
SAFEEN provides a comprehensive range of marine services and ancillary quayside services in a safe, secure and efficient manner to vessels calling at Abu Dhabi seaports. Wholly owned by Abu Dhabi Ports, SAFEEN is staffed by a team of certified and extensively trained professionals who work together to ensure superior, cost-effective service to vessels calling at the Emirate’s seaports.
Operating a modern fleet and using up-to-date port equipment, alongside continuous training, we offer a distinctive caliber of traditional marine services, such as vessel traffic services, pilotage, harbour towage and mooring.
What are the main services that the company is offering to the Marine sector in the UAE?
SAFEEN is responsible for Abu Dhabi Ports’ marine services including catering to requirements in Khalifa, Zayed & Musaffah ports. Beside VTS services, pilotage, mooring and towage in the ports we also cover an innovative portfolio of additional services, including ferry management, fender leasing, oil spill response & marine emergencies, garbage disposal, bunkering, fresh water delivery, issuing of permits and diving services as well as bollard pull testing. All these services are available by contacting the respective port VTS.
What is your fleet capacity?
We have eight tugboats, five pilot boats, six speedboats, one buoy maintenance vessel and two oil spill response boats. Currently we are also into a phase of expanding our fleet capacity and capability.
Can we get more information about SAFEEN fleet maintenance main services?
Our vessels fleet maintenance is well-equipped to service all different sizes of infrastructure and containerships to the highest standards— from small off-shore oil and gas infrastructure, to post-panamax sized vessels. Our fleet maintenance oversees technical vessel maintenance services, ships inspection and identification of faults or required maintenance, which are then handled by a team of well-trained service engineers and technicians. We also offer services such as welding; on-deck fabrication assistance; hull steel and aluminum repairs; machine works to onboard equipment overhaul; air-conditioning system maintenance and installation; and arrangement for OEM (Original Equipment Manufacturer) assistance to docked vessels.
Would you please give us an overview about your commercial projects?
SAFEEN’s commercial project pipeline has both short-medium term and long term goals. Our strategies are aligned with Abu Dhabi Ports growth plan. Developing sustainable capacity, diversification of business etc are some of the broad verticals where SAFEEN is currently enagaged.
Providing marine services such as towage, pilotage, VTS forms the core business of SAFEEN. In pursuit of diversification, we are also into management & operation of passenger-vehicle ferries, providing ancillary services to port users, bollard pull testing, fender leasing.
How does SAFEEN manage to apply cost-effective solutions?
SAFEEN lives by the principle of “What you can’t measure, you can’t manage”. The Company has initiated some robust cost control measures. SAFEEN has embraced technological development for increased efficiency in spite of maintaining a lean organization.
In such competitive market, what does differentiate your company compared to other service providers?
Our efforts have almost always been focused on enhancing our services. Since establishment, we have combined industry best practices to ensure that we provide a value proposition to our customers. One of our competitive advantages comes from the unwavering commitment to deliver operations to highest safety, environment and quality standards. In a short time span, we have successfully aligned our practices to international standards such as of ISO, OHSAS and International Safety Management (ISM) as well as the Abu Dhabi’s safety regulatory body, OSHAD. We have also been accredited with ISPO Certification. In addition, our operations are carried out using cutting-edge port equipment, and we provide our people with specialized trainings to ensure maximum efficiency and operational excellence as well as exceptional customer service.
In 2016, SAFEEN clocked up over a million hours without “Lost Time Injury”, how do maintain high safety standards for visitors, clients and in work environment?
Safety is a mainstay to our day-to-day operations and we are relentlessly adhering to international standards such as ISO 140001:2014, ISO 9001:2015 OHSAS 18001:2007 and International Safety Management (ISM). Our HSEQ team has created an integrated and well-rounded system that maintains highest possible standards of health, safety, environment and quality. We also invest in our people’s training to ensure they are best prepared to respond to potential challenges with confidence and resilience.